Book an appointment
Visit The Showroom
Visit our Hatton Garden showroom for a private, one-on-one experience with our team.
One-to-one, behind the counter
You get a specialist for the whole slot — not a queue. Loupe out, stones on the pad, questions answered properly.
We prepare before you arrive
Tell us what you're after and the right stones, references and paperwork come out of the safe ahead of time.
No pressure to buy
Appointments are free and nothing is committed. Plenty of people come in to learn what they're looking at first.
- Type
- Date & Time
- Details
- Confirmed
What would you like to discuss?
Choose the type of appointment that suits you.
Appointments we offer
60 min
Engagement Ring Consultation
Browse diamonds, try settings, and design your dream ring with our experts.
90 min
Bespoke / Custom Design
Bring your ideas — we'll sketch, source stones, and craft your vision.
45 min
Luxury Watch Consultation
View our curated collection of Rolex, AP, Patek Philippe and more.
30 min
General Showroom Visit
Explore our jewellery, bullion, and collections with no commitment.
Open Monday to Saturday, 10am until 6pm. Sunday closed. Walk-ins are welcome whenever we are open — an appointment simply means a specialist is held for you and your pieces are out of the safe before you arrive.
Alpoe London
The Garden, Hatton Garden
EC1N
FAQS
No — walk-ins are welcome during opening hours. Booking simply guarantees a specialist is free for you, and lets us have the right stones, references or paperwork out of the safe before you arrive.
The booking form writes your request into a WhatsApp message that you send us. We reply in the same thread to confirm the slot, usually the same day, and that reply is your confirmation.
Nothing at all, and there is no obligation to buy. Plenty of people come in to learn what they are looking at before they spend anything.
Yes. Message us on the same WhatsApp thread and we will move it — no notice period and no charge. We would rather rearrange than have you rush.
Every piece we offer is unique, and market values for luxury watches, diamonds and gold move daily. Instead of fixed price tags we prepare a personalised quote, so you always receive the sharpest possible price. Send us an enquiry and we'll come back to you quickly.
Yes. Through our global network of trusted dealers we can track down virtually any reference — from a Rolex Daytona or Patek Philippe Nautilus to a Richard Mille — at competitive prices, frequently below retail.
Rather just message?
Tell us when suits and we'll fit you in
If none of the slots work, send us a note on WhatsApp with the day you're free and we'll open the Hatton Garden counter around you.